Some users of Adobe Acrobat Reader may encounter an error when they attempt to open a PDF file from their email client such as Microsoft Outlook. An error may appear that says “There was an error opening this document. Access denied.” There is a simple fix for this error. Just follow these steps.
You should be good to go! Adobe Reader should now open files just fine.
Categories: SoftwareThrough my career that spans over 20 years I have become an expert in Microsoft Systems Administration, Android, and macOS. I started this site as a technical guide for myself and it has grown into what I hope is a useful knowledgebase for everyone.
It did not help because all this is too alien for me.
Normally, one of my sons fix these things for me.
Files that I archived 4 years ago are now getting this “Error” … “Access denied” message.
They are being opened by Adobe which I never downloaded. I never downloaded the app. And, don’t want it.
I use Chrome and it’s updated.
Microsoft Edge has been opening some of my files. And the rest, I don’t even know who or what.
I apologise for my tech ignorance, but I do need help.
I’ve been working on my Family Tree/History and need those files. Some were collected in archives in Germany.
Thank you for your attention.
Alda
Thank you so much! I had this issue as well and IT didn’t know how to deal with it. When I had the time, I found this page. The only thing I had to change was that, possibly because I use Acrobat Pro, not Reader, I had to click the colorful like icon in the top right (when you hover over it, it shows the user’s profile name and there’s a menu option “Preferences” which allowed me to continue following the steps. THANKS!! Huge life saver!
William Scanlen says: It worked for me. Thanks. Robert Pyne says:This is a right to the PDF issue. Security settings on the file need to be changed in order to open it.
